Privacy Policy

Last Updated: January 2025

Your privacy is important to us. This policy explains how we collect, use, and protect your information.

1. Introduction

Haky LLC (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our websites, mobile applications (including My Way Vacay, Haky Social, GuideMe, and Dinah), and services (collectively, the “Services”). Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Services.

2. Information We Collect

2.1 Information You Provide Directly

We collect information that you voluntarily provide to us when you:

• Register for an account: Name, email address, username, password, phone number, profile picture
• Use our apps: Travel preferences, itinerary information, social posts, messages, comments, photos, and other content you create
• Contact us: Email address, name, phone number, and message content
• Subscribe to services: Payment information (processed securely through third-party payment processors)
• Participate in surveys: Feedback, opinions, and demographic information

2.2 Information Collected Automatically

When you use our Services, we automatically collect certain information:

• Device Information: Device type, operating system, unique device identifiers, mobile network information
• Usage Data: Features used, pages viewed, time spent on pages, clicks, search queries
• Location Information: GPS coordinates, IP address-based location (only with your permission for location-based features)
• Cookies & Tracking: Cookies, web beacons, pixels, and similar technologies to enhance user experience
• Log Data: IP address, browser type, access times, referring URLs, error logs

2.3 Information from Third-Party Sources

We may receive information from:

• Social Media: If you connect your social media accounts, we receive profile information you permit
• Analytics Providers: Google Analytics, Firebase Analytics, and similar services
• Payment Processors: Transaction confirmation and payment status
• Public Sources: Publicly available information for verification or fraud prevention

3. How We Use Your Information

We use the information we collect for the following purposes:

4. Information Sharing and Disclosure

We DO NOT sell your personal information. We may share your information in the following circumstances:

4.1 Service Providers

We share information with third-party vendors who perform services on our behalf:

• Cloud hosting providers (AWS, Google Cloud, Firebase)
• Payment processors (Stripe, PayPal)
• Analytics services (Google Analytics, Mixpanel)
• Email service providers (SendGrid, Mailchimp)
• Customer support platforms

4.2 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to protect the rights, property, or safety of Haky LLC, our users, or others.

4.3 Business Transfers

If Haky LLC is involved in a merger, acquisition, or asset sale, your information may be transferred. We will provide notice before your information is transferred and becomes subject to a different privacy policy.

4.4 With Your Consent

We may share your information for purposes not described in this policy with your explicit consent.

5. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: Data in transit is encrypted using TLS/SSL; sensitive data at rest is encrypted
• Access Controls: Strict access controls and authentication mechanisms
• Regular Audits: Security assessments and penetration testing
• Employee Training: Staff trained on data protection and privacy practices
• Monitoring: Continuous monitoring for suspicious activity and vulnerabilities

Important: No method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

6. Your Privacy Rights

6.1 General Rights (All Users)

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Portability: Request your data in a structured, machine-readable format
• Opt-Out: Unsubscribe from marketing communications at any time
• Object: Object to processing of your information for certain purposes

6.2 California Residents (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA):

• Right to know what personal information is collected, used, shared, or sold
• Right to delete personal information held by us
• Right to opt-out of sale of personal information (we do not sell personal information)
• Right to non-discrimination for exercising your CCPA rights

6.3 European Residents (GDPR)

If you are in the European Economic Area (EEA), you have rights under the General Data Protection Regulation (GDPR):

• Right to access, rectification, erasure, and restriction of processing
• Right to data portability
• Right to object to processing
• Right to withdraw consent at any time
• Right to lodge a complaint with a supervisory authority

To exercise your rights, contact us at: privacy@haky-llc.com

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. When we no longer need your information, we will securely delete or anonymize it. Retention periods vary based on:

• The type of information and purpose of collection
• Legal, regulatory, or contractual obligations
• Business operational needs
• Fraud prevention and security

8. Children’s Privacy

Our Services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at privacy@haky-llc.com. If we discover we have collected information from a child under 13, we will promptly delete it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence, including the United States. These countries may have data protection laws different from your jurisdiction. By using our Services, you consent to the transfer of your information to the United States and other countries. We implement appropriate safeguards to protect your information in accordance with this Privacy Policy.

10. Cookies and Tracking Technologies

We use cookies, web beacons, and similar technologies to:

• Remember your preferences and settings
• Understand how you use our Services
• Improve performance and user experience
• Deliver targeted advertising (with your consent)

You can control cookies through your browser settings. Note that disabling cookies may affect functionality of our Services.

11. Third-Party Links

Our Services may contain links to third-party websites, apps, or services. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party services you access.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the “Last Updated” date. For significant changes, we may also send you an email notification. Your continued use of the Services after changes become effective constitutes your acceptance of the revised policy.

13. Contact Us